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Right of revocation

Right of revocation


VII. Cancellation right for consumers

Return policy-Austria

Revocation right as a consumer you can cancel your contract within 7 days (where Saturday is not considered a working day) without giving reasons in writing (eg letter, fax, e-mail) or by returning the goods.
The period begins on the day that is you, the revocation will be received in writing, but not before receiving the goods from you or which you mentioned delivery recipient (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and not information before the seller's obligations are fulfilled according to § 5d paragraph 1 and 2 of the Consumer Protection Act.

Return policy-Germany

Unless the customer is the consumer (any natural person who enters into a transaction for a purpose that is neither commercial nor their independent vocational activity may be attributed to) he can revoke his contractual declaration within 14 days without giving reasons in writing (eg letter , fax, e-mail) or - if the goods before the deadline expired - by returning the goods.
The time limit begins after receipt of this notice has been received in writing, but not before receiving the goods from you or which you mentioned delivery recipient (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and not according to fulfill our obligations Article 246 § 2 in connection with § 1 Sections 1 and 2 draft Law as well as our obligations according to § 312g para 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB.

To safeguard the withdrawal period is sufficient to send the revocation or thing. The revocation must be sent to:

La Rose, Kristiana Ivanova 
Brünnerstraße 219,EKZ B7,Top 70
1210 Vienna - Austria,
Tel:     +43(01)
Mobile:+43 660 60 89 650
Fax:    +43 (01) 253 3033 2255

7.1 In the event of effective cancellation to return the benefits received and any benefits (eg interest) surrendered. Can you give us the received achievement totally or partly or only in deteriorated condition, you must pay us compensation for the value (ie compensation for the reduction of the general value of the goods). In addition, you can avoid the obligation to pay compensation for a purpose by putting the goods caused by the goods as your property and omitting everything, which impairs their value.
7.2 For hygienic reasons, no withdrawal rights apply to cosmetic products.
7.3 The direct cost of returning the goods to us shall be borne by you. Save the shipping receipt as proof of purchase, since the return if you prove to be.
7.4 No cancellation right there, you have the cost of returning and sending a re-worn.
7.5 The obligation of the customer to return the goods must be fulfilled within 30 days from cancellation. The period begins for the customer with the dispatch of the cancellation.


Consequences of revocation In the event of effective withdrawal, the mutually received benefits and any benefits (eg interest) you herauszugeben.Können the service received and benefits (eg advantages), or not, or only in a deteriorated state to issue refund or, in some cases must You-sen us compensation pay compensation. For the deterioration and derived benefits, you must pay compensation only if the uses or the deterioration is due to a deal with the matter, beyond the consideration of the characteristics and functioning. By "testing the properties and functioning" refers to the testing and evaluation of the respective goods, such as it is in our store and customary.
Transportable goods are returned at the risk of the seller. You have to bear the costs of returning the goods if the delivered goods ordered and if the price returned the case of an amount not exceeding 40 euros or if you are at a higher price the thing is not at the time of full payment or a contractually agreed part payment provided.
Otherwise, the return is free for you. Obligations to reimburse payments must be made within 30 days. The time limit begins for you when you send your cancellation or the goods, the Seller upon receipt thereof.
Exclusion of withdrawal right

The right does e.g. for contracts to supply goods that are produced according to customer specifications or clearly tailored to personal needs or which are not suitable due to their condition for a return or spoil quickly or whose expiration date has passed.

End of the cancellation

Please note:

Please send, if possible, to return the goods but not freight prepaid return package as us. Gladly we will refund the postage cost in advance and if we have to bear the return costs.
Please avoid damage and contamination of the product. Send the product as possible, please return in original packaging with all accessories and with all packaging components to us. Unless you do not have the original packaging, please take care to avoid damage in transit for a suitable package.
The above procedures are not a prerequisite for the effective exercise of the cancellation.


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